News
Top 100 GP practices in England 2024
We are over the moon that we have been listed in the top GP practices in England this year!
Thank you for your continued support,
All the Oaklands Team
Childrens Mental Health Support
Please follow the link to the website Priory. Priory is a childrens support and wellbeing programme to support all different type of mental health issues.
https://www.priorygroup.com/priory-emotional-wellbeing-programme-for-children
Patient Survey 2024
We are delighted to share with you that our patients gave us a rating of 90% good or better feedback on our recent ipsos MORI GP patient survey.
However, we will not be resting on our laurels, and in order to improve patient access we will be recruiting another GP in the autumn to relieve winter pressures.
We deeply appreciate your feedback and thank you all for your ongoing support.
The Oaklands Team
Safe Surgery
Oaklands Health Centre is proud to be a safe surgery. A safe surgery is a practice that commits to taking steps to tackle the barriers faced by many migrants in accessing healthcare.
Appointment Cancellations
Dear patients,
To try and reduce patient DNA's (Did not attend) we have added another option to our phons. (Option 6) where patients can leave a message to cancel an appointment so they do not have to wait in the phone que.
The practice has a DNA policy in place which, for patients who repeatedly fail to attend 3 appointments in a 12 months period, will results in being removed from the practice list. Appointments at Oaklands are at a premium and missed appointments can be used by another patient if we are provided with at least an hours' notice that the appointment is no longer required.
Please help us to maximise appointment availability in the future, your cooperation is very much appreciated.
Kind regards,
All the Oaklands team
Patient Feedback
We appreciate all our patient feedback, this helps us look at how we can improve the services we offer to our patients. Please fill out our friends and family feedback form on our website and leave a review on our facebook page.
Thank you
Food Bank
Did you know we have a food donation basket in our reception?
A monthly donation will be made to the Full Life Church Food Bank, Holmfirth. The food bank has been running for several years. it runs to support anyone who is in need of social care and support.
If you require support for yourself or your family/friends you can collect food from the Full Life Church or if you cannot get out or would prefer a delivery, the Full Life Church will deliver to your home.
You can use the link below to get in touch with the Full Life Church or alternatively call them on -1484684545.
https://www.fulllifechurch.co.uk/contact-us/
Thank you
Ask For Angela Campaign
We are working with the "ASK FOR ANGELA" campaign to offer our patients a safe place if they are in an un-safe situation.
Patients who feel unsafe, vulnerable or threatened can discreetly seek help by approcaching any of our staff at Oaklands and asking them for 'Angela'. This code-phrase will indicate to staff that they require help with their situation and we will work with them and immediately get them the hekp they need by appropriate specialists.
Domestic abuse helplines:
- Domestic abuse hotline - 08082000847
- Domestic abuse partnership - 08000527222
- Refuge domestic abuse helpline - 08082000247
Thank you
NHS App
Thousands of our patients are using the NHS APP to manage their health the easy way.
You can use the NHS APP to order your repeat prescriptions, view your medical records and see upcoming appointments.
For more information on the NHS APP please visit www.nhs.uk/nhs-app/
Thank you