An appointment system is in operation in our surgery. Please note, one patient per appointment. Although you may see any doctor in the practice, it is better to see one doctor consistently.
Urgent cases will always be accommodated.
Ideally you should try to consult the same doctor for recurrent/ongoing medical problems.
Appointments are usually 10 minutes, but if you feel your problem will take longer, please request a 20 minute appointment. Some urgent appointments will be dealt with by our nurse practitioner who will assess and treat your problem or refer you on to the duty doctor if appropriate
If you wish to speak to your doctor or nurse for advice then please let our receptionists know. They will take your details and the doctor/nurse will return your call between surgeries and visits.
Please be patient as the practice can be very busy from time to time and your query will need to be prioritised.
Evening and weekend appointments now available
Patients can now see a local GP, Physio and Phlebotomist (blood taker) for routine appointments on weekday evenings and weekends at Huddersfield Royal Infirmary.
Pre-bookable and on-the-day appointments are available between 18:30 and 20:30 each weekday, with additional slots available on Saturdays and Sundays between 08:45 and 17:15.
GP, Physio and Phlebotomy appointments are available for any Greater Huddersfield patient in the Primary Care Centre hub at Huddersfield Royal Infirmary and some physio appointments are available at other sites as well.
How to book an evening or weekend appointment at the HUB
You can book an evening or weekend appointment by ringing the practice on: 01484 689111. If you need to book an appointment when the practice is closed then you can ring the free NHS 111 phone line out of normal working hours and they will book an appointment for you if appropriate.
Home visits should only be requested by elderly and/or infirm patients too ill to travel to the surgery. We would be grateful if you could phone before 10:30 to enable the doctor to plan their rounds. Requests are usually vetted so that the doctor can attend cases according to their urgency.
In some cases you may be asked to attend the surgery. Please note, the practice also funds a transport scheme to enable otherwise housebound patients to attend surgery for appointments rather than relying on home visits. Please ask the receptionists for further details.
Emergency Cases - For an urgent visit, please phone the surgery (689111). The receptionist will contact the doctor on call.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.